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Review Engine
Automated review requests timed to the moment your customer is happiest — built to help bring in more 5-star reviews.
Automated Customer Experience
Transform your business into a 5-star customer experience.
CX Engine installs automated customer-experience systems — review generation, retention follow-up, and revenue growth — inside the tools your business already uses. No new software. No new login. Nothing new to learn. Our team runs the systems and sends you the results, so you get more 5-star reviews, more repeat customers, and more predictable revenue without new staff or more of your time.
No new softwareNo botsNo fake reviews
72 hrsCore system live — after questionnaire & access
7 daysFull system live — after questionnaire & access
5 systemsOne complete engine
72 hoursCore system live — after questionnaire & access
7 daysFull system live — after questionnaire & access
No contractSelf-serve · cancel anytime
Most businesses don’t have a marketing problem.
They have a follow-up problem.
The job goes well — then nothing. No review ask at the right moment, no check-in, no reason to come back. CX Engine helps catch most of those gaps before they become public reviews — with no new platform for you or your team to check. We handle the follow-up behind the scenes and send you what happened.
What Gets Installed
Five systems. One engine.
Every CX Engine setup is built from the same five systems, sized to your business — and built to work where you already work. The three engines — Loyalty, Retention, and Revenue — are the install packages; the five systems are the capabilities inside them. No extra dashboard to monitor, no new login to keep up with.
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Complaint Resolution System
Unhappy customers are caught privately first and handled with care — a complaint gets a private chance to be fixed first, before anything goes public.
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Retention & Reactivation Flows
Follow-up that brings past customers back through the door — for steadier repeat visits.
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Staff Experience System
Simple scripts and workflows your team can actually follow, so every customer gets the same great experience — whoever serves them.
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Performance Reporting
Clear updates on your reviews, repeat business, and follow-up activity, prepared and sent to you by our team — so you always know what the engine is doing for you. The results come to you; there’s no portal to check and no login to remember.
Two Ways In
We install it for you — or you run it yourself
Done-For-You Install
We build it and connect it for you. You answer a short questionnaire and approve — we do the rest. No new login for you to manage.
- Core system live in 72 hours, full system in 7 days — once we’ve received your completed questionnaire and the access we need
- Set up inside the tools you already use — nothing new to learn
- We run it for you and send you the results
- Ongoing management only on the packages with a monthly price — Loyalty, Retention, Revenue, and Full System; Premium Overhaul, Luxury Transformation, and Franchise Titan are one-time only
- Best if you want it handled, start to finish
Self-Serve
Subscribe and work through the guided setup yourself, at your own pace, for a flat monthly price — inside the tools you already use, not in a new app.
- From $79/mo — no contract, cancel anytime
- Start with one engine or run all three
- Step-by-step guided setup from our team — no new platform to learn
- Performance updates sent to you by our team
- Best if you like hands-on control
Start either way — you can switch later. Begin self-serve and hand it over, or start done-for-you and take the wheel. Your system and your data come with you.
Self-Serve Plans
Flat monthly plans. No contract.
Subscribe, follow the guided setup inside the tools you already use, and the engine starts working. No new login to create, no new app to download, nothing new for your team to learn. Cancel anytime.
Starter
One location getting its loyalty basics running.
$79 /month
- Loyalty Engine only
- Automated follow-up for your customers
- Step-by-step guided setup included
- No contract — cancel anytime
Growth
The full engine for a single business that wants reviews, retention, and revenue moving together.
$149 /month
- All three engines included
- Review generation + retention + revenue follow-up
- Step-by-step guided setup included
- No contract — cancel anytime
Pro
For businesses running more than one location.
$249 /month
- Multi-location support
- All three engines, across locations
- Step-by-step guided setup included
- No contract — cancel anytime
All self-serve plans are monthly with no contract. Cancel anytime. Secure checkout by Stripe. Plans do not include a client dashboard or app login — your systems run inside the tools you already use, and we send you performance updates.
Done-For-You Packages
We install it. You run your business.
Pick a single engine or the whole system. We install it inside the tools you already use — results are sent to you, so there’s nothing new to log into. One-time setup plus monthly management where shown — secure checkout by Stripe.
Loyalty Engine
The customer-loyalty and follow-up engine, installed and managed for you.
$1,500one-time + $200/mo management
Get Loyalty Engine
Retention Engine
Retention and reactivation flows that bring past customers back.
$1,000one-time + $250/mo management
Get Retention Engine
Revenue Engine
Revenue-growth follow-up that turns your existing customer list into repeat sales.
$2,000one-time + $450/mo management
Get Revenue Engine
Full System All Engines
Loyalty, Retention, and Revenue Engines together — the complete CX Engine install.
Most complete install$3,997one-time + $900/mo management
Get the Full System
Premium Overhaul
A deeper rebuild of your full customer experience, beyond the core system.
$7,500one-time
Get Premium Overhaul
Luxury Transformation
A high-touch transformation for businesses selling a premium experience.
$12,500one-time
Get Luxury Transformation
Franchise Titan
The CX Engine system rolled out at franchise scale, across locations.
$25,000one-time
Get Franchise Titan
Founding-Client Offer
25% off setup for the first 5 founding clients
The first 5 clients get 25% off setup in exchange for a testimonial and a case study once your system is running. If you decline the testimonial, the discount doesn’t apply. Use this code at checkout:
FOUNDING25How It Works
Live fast — and guaranteed
Step 1
Pick your path
Choose a done-for-you package or a self-serve plan above and check out securely through Stripe. Either way, you can switch later.
72 hours
Core system live
The 72-hour clock starts only once we’ve received your completed questionnaire and the access we need. Then your core system is installed inside the tools your business already uses and starts following up with customers. No new login, no new software for your team to learn.
7 days
Full system live
The 7-day clock starts on the same basis — once your completed questionnaire and access are in. Fully implemented means the agreed systems are installed and your kickoff training is done: reviews, complaint resolution, retention, staff workflows, and performance reporting. We send you the updates.
Our guarantee: “If we don’t fully implement the system within 7 days of receiving your completed questionnaire and the access we need, we continue working on the install at no additional cost for up to 7 additional days.” Fully implemented means the agreed systems are installed and the kickoff training is done. The guarantee covers the install work only.
Questions, Answered
Before you get started
Do I need new software?
No — and that’s by design. CX Engine is installed inside the tools your business already uses — no new software, no bots, and no fake reviews. You don’t get another login to remember or another app your team has to learn. We run the systems where you already work and send you the results.
Do I get a client dashboard or app login?
Not at this time. A purchase does not include a separate CX Engine dashboard or app to sign in to. Your systems run inside the tools your business already uses, and the CX Engine team sends you performance updates on your reviews, repeat business, and follow-up activity.
How fast is it live?
Your core system is live in 72 hours and the full system in 7 days — and both clocks start only once we’ve received your completed questionnaire and the access we need. Fully implemented means the agreed systems are installed and the kickoff training is done. If we don’t fully implement the system in 7 days, we continue working on the install at no additional cost for up to 7 additional days; the guarantee covers the install work only.
Done-for-you or self-serve — which should I pick?
Pick done-for-you if you want it built and connected for you. Pick self-serve if you want hands-on control for a flat monthly price. You can switch later — your system and your data come with you.
Am I locked into a contract?
Self-serve plans are monthly with no contract — cancel anytime. Done-for-you packages show their one-time setup and monthly management price (where one applies) up front, before you check out. Ongoing management is included only on the packages that list a monthly price — Loyalty ($200/mo), Retention ($250/mo), Revenue ($450/mo), and Full System ($900/mo). Premium Overhaul, Luxury Transformation, and Franchise Titan are one-time only.
How does the founding-client offer work?
The first 5 clients get 25% off setup with the code FOUNDING25 at checkout, in exchange for a testimonial and a case study once the system is running. If you decline the testimonial, the discount doesn’t apply.
Ready When You Are
More reviews. More repeat customers.
Less follow-up falling through.
Start self-serve from $79/mo, or have the full system installed for you. Either way, there’s no new login and nothing new to learn — your core system can be live in 72 hours once we’ve received your completed questionnaire and the access we need, inside the tools you already use.
Contact
Not sure which fit is right? Ask first.
Tell us what kind of business you run and what’s falling through the cracks — follow-up, reviews, repeat customers — and we’ll point you to the right path. No pressure, no obligation.